Jeff Bezos

Jeff Bezos

"It's generally human nature to overestimate risk and underestimate opportunity."
44 Quotes
"It's generally human nature to overestimate risk and underestimate opportunity."
Jeff Bezos
"E-mail has some magical ability to turn off the politeness gene in a human being."
Jeff Bezos
"A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well."
Jeff Bezos
"In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts."
Jeff Bezos
"What we need to do is always lean into the future when the world changes around you and when it changes against you - what used to be a tail wind is now a head wind - you have to lean into that and figure out what to do because complaining isn't a strategy."
Jeff Bezos
"The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That's approaching evil."
Jeff Bezos
"The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren't thinking about appliances when they wired the world. They were really thinking about - they weren't putting electricity into the home. They were putting lighting into the home."
Jeff Bezos
"What's dangerous is not to evolve."
Jeff Bezos
"Humans are unbelievably data efficient. You don't have to drive 1 million miles to drive a car, but the way we teach a self-driving car is have it drive a million miles."
Jeff Bezos
"I think there are going to be a bunch of tablet-like devices. It's really a different product category."
Jeff Bezos
"Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital."
Jeff Bezos
"If you do build a great experience, customers tell each other about that. Word of mouth is very powerful."
Jeff Bezos
"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better."
Jeff Bezos
"Strip malls are history."
Jeff Bezos
"The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works."
Jeff Bezos
"The human brain is an incredible pattern-matching machine."
Jeff Bezos
"I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term."
Jeff Bezos
"It's not an experiment if you know it's going to work."
Jeff Bezos
"I've always been at the intersection of computers and whatever they can revolutionize."
Jeff Bezos
"I have won this lottery. It's a gigantic lottery, and it's called Amazon.com. And I'm using my lottery winnings to push us a little further into space."
Jeff Bezos
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