Vassula Ryden, Heaven Is Real But So Is Hell: An Eyewitness Account of What Is to Come

"They gave me their names, asking me to forgive them and to pray for them. I would later learn how important it is not to keep a grudge against those who have died. In a mysterious way we 'hold them back' and they suffer if we do not forgive them. We keep them from the higher realm; they seem to remain chained and do not reach Heaven. We must forgive them."